A Bit of Branding from Richard Bran(d)son

Richard Branson of Virgin fame has some ads out on the Tube. The sales pitch?

Your sales pitch.

The idea is that you, the reader, pitch ideas for businesses – you #PitchToRich.

It’s brilliant.

Think about it. It’s a pitch for business ideas. They are advertising cash prizes for great business ideas. Richard Branson of course is a famously successful businessman, so it lends credibility.

But more to the point, this is a no-lose campaign for Branson. At best, he gets great ideas for businesses, at a relatively cheap price and with the chance to snap up entrepreneurs who may have the ability to implement them. These things cannot be taken lightly – but Virgin has the chance to win them at a low cost.

And what is the negative side? What’s the worst case scenario?

At worst, they get no good ideas. They perhaps lose a little money. But they build the Branson, Virgin brand for cheap. Because the basis for so much of Richard Branson’s success is not so much his business acumen in a literal sense, but his business acumen in the sense that he knows how to use the fact that people think he has business acumen.

I know - that’s a little confused.

But the point is that Richard Branson is famous for being an innovator, a great businessman – but most importantly as a man who takes risks and believes strongly in trying out new ideas. And even if it were not true, the fact that people believe it is in of itself a business advantage. It makes competitors afraid, and investors bullish.

And this campaign, whether it yields great ideas or not, is building and maintaining that reputation – and building and maintaining the business case for Richard Branson and Virgin for years to come.

There is Nothing Wrong with Selling

There’s an ad campaign going around in London, of various images sent in by people with the tagline “#beframeus”. Every time I read it I read “be fram-e-us”. And it annoys me. When I get home I’m going to try to find out what this campaign is all about. Because that is all the information given.

And that’s the problem. Sure, I’m going to make the effort (hopefully, unless I forget because I might have better, more interesting things to do), but I don’t really want to. And most other people I imagine don’t want to either.

“You cannot bore people into buying your product.”

Too many advertisers try to be overly clever with their campaigns, to make it a puzzle, to make it a mysterious pathway of content to carry the audience forward.

That would be nice if the audience were watching every ad in a row like a movie. But we don’t. We watch piecemeal – we watch at random. You can’t assume anything about how much the audience has seen. Of course you don’t want to patronise the audience. But don’t force them to do research to understand what you’re doing.

Too often this byzantine form of advertising is done because we’re afraid that our audience hate advertising, and want to have some kind of organic content experience. I’m not quite sure what that even means. But here’s the point.

You can’t be afraid of selling the product. Don’t hide behind clever lines and “guerrilla” advertising that is so guerrilla that it lives in a part of a jungle that no one has ever visited.

If you have a point to make, make it.

I don’t give a shit about #beframeus. Tell me what you want me to buy.

(Having looked it up it seems to be JCDecaux' new editorial content feature. So I guess in the end it doesn't matter that no one knows or cares about it, since the target is so small anyway.)

Personal Selling from Crowdcube

Here’s another nice, simple sell from a brand – a series of ads on the Tube right now. Crowdcube is an investment company (I know, from the name I would have guessed communal box sharing), and their big selling point is that they allow you to pick and choose investments and personally support new up-and-coming businesses, some of which are featured in the ads.

There are small-scale breweries, storage space companies – the list goes on. The key values in all this are choice, and personal connection. And it’s a good way to market investing. It’s an area that too often has the air of corruption, high living and immorality. So why not inject a little personality and humility to it?

Each ad gives you a feel for the businesses featured, an idea of their personality, and why their individual traits might make you, the reader, connect with them. And that’s the most important aspect, and the most apt for the current market.

We see everywhere now the economic power of the small scale. Not because of efficiency, or expertise, at least directly. But because people have come more and more to value a personal connection to products and services.

It’s why craft beer is exploding. It’s why artisanal coffee shops are a thing. It’s why Innocent Smoothies tell you where their fruit comes from and make the growers the heroes of their ads. It’s why supermarkets tell you which farm raised your chicken.

And it’s why Crowdcube wants you to have a personal connection to your investments.

After all, it works on KickStarter. The world of investing blew wide open with that little idea. Investing becomes not just easy, but filled with emotion and choice.

And it seems to be what we want.

And contrary to popular opinion, advertising isn’t about telling you what you want.

It’s about finding out what you want, and giving it to you.

Nice.

Urgent Appeal for Two BMWs

I’m writing this on the train. Right in front of me are two advertising posters. Both of them are by cancer charities. Both are trying to raise money.

The headline on the first reads: “Urgent Appeal for Macmillan Nurses”.

The headline on the second reads: “Win £40,000 or two BMWs”.

The picture on the first is of a nurse in uniform.

The picture on the second is of the aforementioned cars, some cash, and a photo of a beach holiday.

It’s genuinely difficult to know what to think about these two posters.

It’s certainly rare that you come across an advert that is so crass and poorly done as the second of the two. I’d be interested to find out which was more successful at raising money. I mean supporting nurses is nice but two BMWs are hard to resist.

It’s just such a strange study in contrasts. One is a thoughtful, targeted appeal to help a charity support patients. The other, as far as you can tell from the ad, is essentially a raffle which happens to be going to a cancer charity. Except the ad is clearly from the charity itself.

The cynics might suggest this is pure advertising – that this is what you get when you trust advertisers with a sensitive subject like cancer. Crass, self-interested, superficial.

I disagree.

The first poster is the one which is a product of good advertising. An agency probably had a hand in it. There is a thought process involved. The second is the product of people who have no idea about what advertising is about.

If you couldn’t tell that from their respective production values (and you can), you can certainly tell it from their differing outlooks.

The second poster treats its audience as though it thinks they are selfish – that you can only be persuaded to help the sick through the chance for personal gain. That the passengers on this train are all vain robots, with nary a shred of interest to be had unless you dangle a picture of the Bahamas in front of them.

Sure, in my case that’s true, but I’d like to think that I’m the exception.

Joking aside, that second poster does seem like an aberration, a strange outlier of advertising. And it is the point I made before that I think is significant. Both of these ads are for a noble cause: raising money for people suffering from cancer. And yet that isn’t enough by itself to make their case. One side clearly determined that they needed to make a call to people’s emotions. The other, that it was all about money. I think most of us would agree which is the more appropriate, and the most effective.

But it is the work of advertising to make these things happen. If you think you can market your ideas on your own, you are welcome to do so. But the odds are that you aren’t a natural advertiser. Get help from the experts.

Because even the best of causes needs to be communicated properly.